Managing Reputation in The Banking Industry: Theory and Practice

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The topic of reputational crisis in the banking sector has received
increasing attention from academics and practitioners. This book presents
expert contributions that cover three main aspects: first, an extensive review
of the literature on reputational risk in the banking sector aimed to identify
the relationships between causes, effects, stakeholders, and key
qualitative-quantitative variables involved during the reputational crisis of a
bank; second, devising a conceptual framework for management of reputational crisis
in banking, and finally, testing this framework with the results of an
empirical analysis carried out by observing key variables of some known cases
of reputational crisis relating to international banks and proposing case
studies regarding the dynamic process of reputation management. 

ASIN ‏ : ‎ B01EUZC6AW
Publisher ‏ : ‎ Springer; 1st ed. 2016 edition (April 15, 2016)
Publication date ‏ : ‎ April 15, 2016
Language ‏ : ‎ English
File size ‏ : ‎ 4.5 MB
Text-to-Speech ‏ : ‎ Enabled
Screen Reader ‏ : ‎ Supported
Enhanced typesetting ‏ : ‎ Enabled
X-Ray ‏ : ‎ Not Enabled
Word Wise ‏ : ‎ Enabled
Print length ‏ : ‎ 327 pages