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(as of Dec 05, 2025 22:33:45 UTC – Details)

The key to success in life and business is to become a master at Conversational Intelligence. It’s not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.

PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio.

Customers say

Customers find this book informative and well-researched, with a great mix of science and thought-provoking ideas about neuroscience and communication. The book is easy to read and understand, with practical tools for coaching, and customers appreciate its focus on building trust and relationships, noting it can heal various connections. They value its conversational intelligence approach, with one customer highlighting its three levels of conversation structure.

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