The Customer Success Talent Playbook: How to Hire, Grow, and Thrive in Customer Success

Price: S$25.84
(as of Dec 21, 2025 04:42:24 UTC – Details)

The Customer Success Talent Playbook, authored by Swati Garg, Parul L. Bhandari, Elizabeth Blass, Ejieme Eromosele, Julie Fox, and Kristen Hayer, shows that great Customer Success starts with great people.

This book gives you strategies to build strong teams and explore new opportunities. Written by six award-winning CS leaders, it’s a practical guide for job seekers and hiring managers, with every section written from both perspectives. Inside, you’ll learn how to:RECRUIT AND JOB SEARCH WITH INTENTION: Design roles, clarify titles, advocate with confidence, and drive success through process.GROW AND ALIGN CAREERS: Map out growth paths and ensure genuine fit across people and companies.DEVELOP AND SCALE IMPACT: Train effectively, expand visibility, build networks, and strengthen teams and careers.Whether pursuing your next opportunity or building a high-impact organization, this book will help you hire, grow, and thrive.

ASIN ‏ : ‎ B0FR3NRBFJ
Publisher ‏ : ‎ Independently published
Publication date ‏ : ‎ September 12, 2025
Language ‏ : ‎ English
Print length ‏ : ‎ 302 pages
ISBN-13 ‏ : ‎ 979-8263874063
Item Weight ‏ : ‎ 1.17 pounds
Dimensions ‏ : ‎ 7 x 0.69 x 10 inches
Best Sellers Rank: #595,503 in Books (See Top 100 in Books) #63 in Job Resumes (Books) #67 in Business Diversity & Inclusion #362 in Job Hunting (Books)
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